Ensure the audio source and cable connection are secure.
Try using a different device or cable(if detachable)to rule out hardware issues.
Inspect the earphone nozzle and filter for blockage caused by earwax or dust.
FAQ
Check the ear tips-improper seal can cause sound imbalance.
Ensure that the headphone cable is fully plugged in.
Test the earphones with different devices and high-quality audio files.
Distortion may occur with low-bitrate audio or insufficient power output from the source.
Some sensitive Hi-Fi IEMs may reveal background noise from audio sources with poor shielding.
Try using a lower-gain mode or a better-quality DAC/amplifier with a clean signal output.
Try different sizes or materials of ear tips(foam tips offer more comfort and isolation).
Adjust the angle and insertion depth of the earphones.
Store in a hard case to avoid crushing.
Avoid excessive volume to prevent driver stress.
Detachable cables-Unplug by gripping the connector,not the cable.
Yes,Hi-Fi IEMs are generally not waterproof.
Avoid using them during heavy workouts or in the rain.
Store them in a dry environment and wipe off any moisture after use.